Returns & Exchanges
We hope you love the Fast Wax product you purchase. Each of our waxes is optimized by math, double-checked by science, and then triple-checked in real-world conditions to ensure the best glide performance. Using only top quality, US-sourced components and hand-poured in small batches since 1986. Every product purchased from Beehive Botanicals comes with our 100% satisfaction guarantee. If the product does not meet your expectations for any reason, we will refund the purchase price within 30 days of delivery. Shipping and handling fees are not refundable. Refunds are issued back to the original form of payment. We will replace items if they are defective or damaged. We require a receipt or proof of purchase to complete your exchange return. We reserve the right to refuse requests for exchanges.
European Union 14 day Cooling Off Period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card of the original method of payment within 7-10 business days.
Contact us at info@skifastwax.com for questions related to refunds and returns.